Inside AF Mobile

Connecting with Our Colleagues

October 10, 2016 12:49 PM

Colleague Connection Logo

One of my favorite things about working for American Fidelity is the transparency of our leadership team. Twice a year, Colleagues are invited to attend town hall meetings, called Colleague Connection, to hear from our leaders and other Colleagues who are heading up large projects.


Last week we hosted four identical sessions of Colleague Connection to allow more than 500 Colleagues to attend live. One session was recorded and will be available on our Intranet for Colleagues who weren’t able to attend live.


In addition to Company President Dave Carpenter, other presenters included Colleagues who are leading some of the major initiatives throughout our Company.


We heard and update about how our Company is performing financially, including current status and year-end projections. We learned more about a tech project to improve collaboration and share resources and best practices among our various companies that share ownership. We heard a story about how one support division is living our brand to help divisions throughout the Company make processes simpler for our Customer.


Information about our initiative to collect data and improve accuracy for our Customers was shared, along with updates on our progress in implementing our policy administration system.


Dave wrapped up the meetings with quick updates on a variety of smaller projects, including our on-site grill, moving Colleagues out of the previous building, some pending acquisitions and more.


At the end of each meeting, Colleagues had the opportunity to ask questions about topics that were covered, or other questions they may have. Questions and responses from all four sessions will be compiled and will be available along with the video.


The meetings are a great way to ensure Colleagues stay informed about what going on in our Company so we can find ways to support the major efforts toward improvement.

What’s Happening at AFA | Technology Updates

May 11, 2015 07:38 AM
[caption id="attachment_2815" align="alignnone" width="300"]Lisa K., VP of Worksite Group Operations Involves Colleagues in Legacy Systems Update Lisa K., VP of Worksite Group Operations, Involves Colleagues in Legacy Systems Update[/caption] When I attended the Great Place to Work® conference recently, I heard over and over again how transparency and Colleague involvement in decisions that impact their jobs plays a huge role in employee satisfaction and engagement. At American Fidelity, these elements are a big piece of our culture. For example, we’re currently in the process of updating our legacy technology systems to be more efficient and better serve our Customers and we’re involving Colleagues in the process. When we started the project, Colleagues were informed of which systems might be impacted. Then, teams that were impacted worked with an outside company to help map processes to make sure nothing was left out and that the system chosen in the end would meet all of AFA’s needs.  All Colleagues were given details of the request for information and request for proposals (RFP) process. After the RFPs came back, a team of Colleagues representing teams from across the Company was selected to devote their time to the project, including viewing demos from the possible vendors and playing a role in the vendor selection process. Once the vendor is selected, the Colleagues dedicated to the project will begin to test the system to make sure it works to provide the best possible service to our Customers. In addition to this team of Colleagues, all Colleagues who work with the impacted systems were welcome to attend the on-site vendor demonstrations and provide feedback that will help with the decision-making process. We want to ensure Colleagues who work in these systems have the chance to share their opinions before a final decision is made. Throughout the process, all Colleagues are kept up to date on where we’re at, what’s been decided and what’s coming up. Plus, to help make sure Colleagues are ready for the change, we’re asking all impacted Colleagues to provide feedback about how they feel about the process and how the project team can communicate with them during the implementation process. Our culture of transparency and focus on getting feedback from Colleagues should help make this change a success for both our Colleagues and Customers.

Staying Connected (1)

April 6, 2015 08:21 AM
& [caption id="attachment_2748" align="alignnone" width="300"]CEO Bill Cameron Speaks at Colleague Connection CEO Bill Cameron Speaks at Colleague Connection[/caption] One of the ways that our executives keep Colleagues engaged is by ensuring we all know what’s going on throughout the Company. Twice a year, our executives take time from their busy schedules to conduct town hall meetings, we call them Colleague Connection. To make sure all of our Colleagues have a chance to attend, last week, two meetings were held in our Broadway location, and three additional meetings will be conducted this week in the Classen complex. Our Company owner, Bill Cameron, makes the meetings a priority and ensures he is there to talk with the Colleagues. During this session, Bill emphasized the importance of our culture and our emphasis on being an Employer of Choice for all of our Colleagues. Executive Vice President Jeanette Rice shared specific examples of projects that have been done to continue to make AFA a great place to work. Company President Dave Carpenter shared how American Fidelity is performing. He went into detail about the various investments the Company is making so that we can better serve our Customers and talked about the importance of keeping up with technology and changing trends in our industry in order to remain a strong contender in the market. At the end of each session, Colleagues are given the opportunity to send in or ask questions about any aspect of the Company, and Dave, Bill and Jeanette answer them candidly and openly. At least one meeting is video-taped so it can be shared with Colleagues who aren’t able to attend. I really appreciate the time and effort that our Company leaders put into the Colleague Connection meetings. Knowing the Company’s priorities helps me understand the direction we’re going and helps set priorities for the work that I do. How important is it to you to have transparent leadership in the company where you work?

Let Social Media Help You Find the Right Job

January 28, 2015 03:00 AM
InformationWeek American Fidelity and other companies are turning to social networking sites like Facebook, Twitter, and LinkedIn to assist in their recruiting and hiring efforts. As a job seeker, these sites can wire you directly into an ongoing stream of recruiting news and information, giving you a competitive edge in applying for the perfect job. Here are just a few tips on how you can use social media in your job hunt.
  • Think of a few ideal companies you’d like to work for. Make a point to seek out all of their social media outlets and follow them.
  • LinkedIn is an especially useful tool, as it gives employers like AFA, an opportunity to connect directly with potential candidates whose online resume fits an open position. This process is called “passive” recruiting because the potential candidate may not be “actively” seeking new employment. Keep your profile up to date, and check in for news frequently.
  • Keep your online presence professional. You never know who’s watching you online, so it’s best to keep anything you wouldn’t want potential employers to see private.
  • Social media is an ideal venue for networking and communicating with professional contacts who can potentially lend a hand in your job search. Reach out and seek advice from those you admire professionally.
  • A company’s social media presence can give you a window into their corporate culture, values and mission before you even step in the door for your first interview. This information may guide your decision-making process during the job hunt.
AFA recruiters have been actively taking advantage of these tools, and that’s why I’d like to invite you to follow our recruiting sites on Facebook, Twitter and LinkedIn to see our most recent openings and learn more about why American Fidelity is such a great place to work. If you’re interested in learning more about how we use social media, make sure to check out this interview with AFA recruiter Alejandra Campos. Be sure to like AFA Careers on Facebook and follow us on Twitter to see our most recent openings and hottest jobs.

Staying Connected

November 12, 2014 03:02 AM
1531  Twice a year, all of our Colleagues are invited to attend live town hall meetings with our senior leadership. The meetings, called Colleague Connection, provide a great opportunity for us to learn more about what’s going on throughout our Company.  Four identical sessions are offered so more than 600 Colleagues have the chance to hear first-hand from our leaders. The meetings provide updates on Company performance as well as other current topics.  Earlier this week, I had the opportunity to attend a Colleague Connection meeting.  Not only did I learn more about how American Fidelity is performing, I heard from project leaders about six of the biggest ongoing projects in our Company. These projects are going to impact all of us, and it was really great to hear how our Company will grow as a result. In addition, American Fidelity’s president and owner, Bill Cameron, told us how our sister companies are doing and talked about efforts to integrate the different products and services offered by all the affiliates. At the end of each meeting, Colleagues are invited to ask questions not only about the meeting content but also about anything going on within American Fidelity. We hear the answers directly from our senior leadership. I know it takes a lot of time for our leaders to conduct these meetings, and I really appreciate the commitment our leaders have to ensuring all Colleagues understand the direction American Fidelity is heading. The face-to-face interaction is just one great way we have to hear directly from our executive team and also get our questions answered. This is just one of the ways that Colleagues receive valuable information about our Company. What are some of the ways you hear from the leadership of your company?

AFA Embraces ‘Employer of Choice’ Culture

October 13, 2014 04:15 AM
1491 Being an “employer of choice” is not a concept our Company takes lightly. It’s important enough to us that it’s one of our primary goals. Lately, we’ve been focusing on our core values and ensuring all of our Colleagues know what they are as well as what they mean to each of us. These values help provide meaning to the work our Colleagues do every day. But there are other factors that make American Fidelity Assurance Company a place people choose to work. Recently, we asked our Colleagues to tell us what they appreciate most about working for American Fidelity, and what our Company values mean to them. Here’s a small sample of what they said, with links to past posts that have more information on the topic: Clearly, Colleagues already working for American Fidelity are pleased they chose to work here. What does an “employer of choice” look like to you?

What’s Happening at AFA I Helping Colleagues Get Settled

February 10, 2014 01:15 AM

New Building Sign You’ve probably heard that we’ve started the process of moving our Home Office Colleagues to our new location at 9000 Broadway. With the move comes many changes and uncertainty for our Colleagues. American Fidelity wants to make sure Colleagues are comfortable in their new spaces and that they know the ins and outs of the new location. To make this happen, Colleagues are invited to a building orientation just before they are scheduled to make the move. In fact, we have a group of Colleagues attending orientation today in preparation for their move this week! At the orientation they are given a small binder full of information they may need or want to know about the new building. Colleagues learn about their food options, security, parking and more. During the orientation Colleagues are taken on a tour of the building so they know exactly where things are before their first day. This is just one way AFA shows they care about Colleagues – making sure they are informed and prepared for the exciting changes to come. Learn more about our first groups stepping into the future of AFA and some of the changes that are coming with a new location. What information would you want to know before starting work in a new location? Let us know in the comments!

How AFA Communicates with Colleagues

July 17, 2013 03:10 AM

corporate communications This morning as I was reading AFweb, our Intranet, it struck me how American Fidelity works so hard to communicate with Colleagues. I know a lot of companies use similar communications tools, but AFA really makes an effort to communicate well and it plays a role in our culture.  Our Intranet site has a new feature story each day, and a section for news and announcements with shorter items or reminders from previous stories. The Intranet site is chock-full of pages where Colleagues can find virtually any information they seek. But the Intranet is just one way we receive information from our Company. Here’s a look at some of the others:

  • Forum, our quarterly newsletter, has more in-depth stories and features about fellow Colleagues. The most recent issue highlighted nearly 100 in our American Fidelity family who graduated in 2013. The Forum is distributed electronically, and hard copies also are available for those who want to share the news with their families.
  • Direct emails are sent when it’s important that Colleagues get the message right away. From learning about elevator repairs to information about our retirement plan, email is the way to go. Our top leaders also use email to let us know about important Company announcements or invite us to all-Colleague meetings.
  • Which brings us to all-Colleague meetings. At least twice a year, we’re invited to Colleague Connection, meetings that feature our CEO, our president and other top leaders. We learn directly from them about how the Company is performing and any changes that are coming. We also have the opportunity to ask questions and get immediate answers. We also have smaller meetings just within our Company divisions to learn what’s going on closer to home.
  • E-newsletters share information about our benefits along with our wellness efforts and other topics as needed. Generally, these electronic communication pieces give us a summary of the information, with links to find out more if we’re interested.
  • We can’t forget paper. Postcards, flyers and letters are used for those of us who still like to be able to hold the information in our hands and help serve as reminders.
  • Face-to-face communications are also important. In addition to the all-Colleague and divisional meetings mentioned above, managers also meet one-on-one or in small groups. Project updates, performance reviews and more take place regularly to keep everyone moving in the same direction.

American Fidelity’s leaders do a great job of making sure Colleagues have access to the information they need to do their work and to take advantage of the many benefits the Company offers. What’s your favorite way of receiving information from your company?

American Fidelity’s Financial Stability

June 12, 2013 02:49 AM

annual report When you’re looking for a job, it’s easy to focus on flashy perks, unique benefits and compensation. While those things are all important, they won’t matter if the company isn’t around in a year to provide you that salary, fancy perks or trendy benefits anymore. Founded in 1960, American Fidelity has a long history of stability and success. Since 1982, we’ve earned an A+ rating for financial condition from A.M Best, one of the leading insurance rating services.  In recent recruiting feedback sessions with our new hires, many mentioned appreciating the Company’s strong financial condition and lack of layoffs as factors in their decision making process. Since we help provide financial security to our Customers, it’s imperative that we remain stable as a Company, which means a strong future for our Colleagues as well. AFA's annual report details our financial performance for 2012 and provides an overview of our divisions, products, services and culture. For those of you who don’t enjoy detailed financial graphs, it’s still a great resource to learn more about American Fidelity in general. And if you do enjoy perusing financial details? It’s got those too – just flip to page 16! What kind of information do you look for in an annual report? How important is company financial stability in your job search? Let us know in the comments! Of course, we offer many benefits and perks alongside our financial security. Check out why we’re an employer of choice and review information on our benefits and perks!

What's Happening at AFA I Looking to the Future

March 18, 2013 02:30 AM

Last week I told you about how we like to celebrate our accomplishments as a team. Not only did Company leaders deliver a treat to our desks, but many of the divisions were able to have their own celebrations for our hard work and dedication to our Customers.ISD Bonus PartyOur Information Services Division Colleagues were treated to breakfast at our onsite grill on Friday morning. Members of the American Fidelity Educational Services Division, Association Worksite Division and the Worksite Group headed offsite to the Express Event Center for a little food and fun. The Corporate and Human Resources Division Colleagues enjoyed a little cheese, chocolate and good company with a trip to the Melting Pot. Other celebrations took place throughout the Company.

While we had a great time celebrating, we also had the chance to learn about the future of AFA and what we can do to continue providing quality Customer service and making this a great place to work at our all-Colleague meetings called Colleague Connection. The owner of our Company, Bill Cameron, our CEO Dave Carpenter and other executives take time to present information to all of our Colleagues at these meetings. Last week we recapped 2012, remembering how we came together, made a plan to reduce expenses and continue improving Customer service and because of that we ended the year better than we imagined.

Striving to be always future-oriented (one of our core values), we also learned a little about the future of AFA. We hope to begin the first phase of our move to our new location in September 2013. Our CEO shared his excitement for all of the great things that will come with the move.

Aside from the move, we are going to work on becoming better communicators with each other and our Customers. We will continue to be niche focused and provide the Customer service we would want as Customers. In 2013, we are looking to improve our processes and effectiveness by doing more with less waste. This will help keep AFA moving forward with the ever changing world!

Interested in joining our team? You can check out our openings here.