Inside AF Mobile

Day in the Life – Client Services

March 2, 2016 09:20 AM

Tommy C., Worksite Group Client Services Tommy C., Worksite Group Client Services

Tommy Clark joined American Fidelity five years ago and became a client services specialist two years ago.

“I enjoy my position because I get to wear a lot of different hats. I work with our field Colleagues on renewing contracts, create marketing materials and talking points for field managers and serve as the first point of contact for the field in working with the Home Office,” shared Tommy. “I love working with the field and getting to learn something new every day.”

Within the team, each Colleague has the same role but different territories, designated either by location or sales division, so you really get to know the people within your territory.

“Our goal is to make it as easy as possible for the field and our Customers when we roll out new products or make renewal changes,” said Tommy. “We try to look at everything through the Customers’ eyes to make the implementation simple.”

The team is looking for someone who is organized, flexible, dedicated and doesn’t mind speaking up and offering their opinion. Interested? Check out the job description and apply today! Looking for something different? Review our previous day in the life articles to if you can find a better fit.