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What’s Happening at AFA I Helping Colleagues Open Language Barriers

April 7, 2014 02:18 AM
foreign_language Have you ever thought about learning a new language - maybe to boost your career or give yourself the option to communicate with others in their native language? American Fidelity Colleagues have a great training benefit that allows us to participate in the Rosetta Stone program.  From beginners to advanced learners, the online program is designed to benefit all levels. I talked to a few of our Colleagues to see why they use it, and this is what they had to say. “To celebrate our 10th wedding anniversary, my husband and I are planning a trip to Brussels. In preparation for the trip and to meet a lifelong goal, I wanted to learn French. I had always wanted to try Rosetta Stone, but wasn’t sure about spending that kind of money. I can’t believe I can use it for free through American Fidelity! After just a few weeks of using it, my husband says I already know more French than he learned studying it for four years!” – Lindsey Sparks “I’ve been wanting to learn Spanish for several years, but wasn’t sure how. I even looked into buying Rosetta Stone, but it is so expensive. When I found out that AFA offers the program, I jumped at the chance. I recently finished the first lesson and I feel like I know so much more than I ever learned in Spanish class in college! I am going to the Dominican Republic soon and can’t wait to use it there. I am so grateful to AFA for giving me this opportunity!” – Erin Kernal “Rosetta Stone is a costly program, which makes it a great benefit to AFA Colleagues because here it’s free! I would like to be one of the Colleagues who are able to help our Spanish-speaking Customers rather than have to ask them to wait for someone else. Hopefully my Rosetta Stone journey will help me achieve that goal and help me better serve our Customers.” – Shawna Sparks And, it’s not just limited to one or two foreign languages. Colleagues can learn a multitude of languages! It’s great for our Customer service Colleagues who talk on the phone with Customers of many different language backgrounds. Being able to speak to Customers in their native language makes them comfortable and shows them we care and are here to help. What language would you like to learn? Let us know in the comments!

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