Inside AF Mobile

What’s Happening at AFA I Customer Service Week

October 6, 2014 04:38 AM
CustomerServiceWeek2014Logo At American Fidelity we strive to provide top-notch Customer service to all of our Customers, internal and external. Our Colleagues work hard to serve our Customers each day, and we think they should be recognized for a job well done. To thank our Colleagues for their dedication, we are celebrating Customer Service all week, starting today! This morning each Colleague received a magnetic board and magnets that showcase AFA’s core values – the 5 AFs. Check out what the rest of the week has in store.
  • Customer Service Week Champion: Throughout the week Colleagues are encouraged to nominate one of their peers or themselves for the award. The winner will be someone who lives our 5 AFs each day and strives to provide outstanding Customer service.
  • Customer Service Shout Outs: Colleagues will have the opportunity to send tweet-like shout outs to each other via our intranet, thanking one another for their hard work and dedication.
  • AFA Trivia: Our Colleagues can test their Customer service knowledge!
  • Childhood Photo Contest: Colleagues can submit their childhood photo throughout the week. All Colleagues will have a chance to guess who is who in the photos.
What qualities do you think depict great Customer service? Let us know in the comments!

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