Check out American Fidelity’s hot jobs this week in sales support and IT in Oklahoma City. Apply now or share with your friends! Team Leader, Field Sales Support Do you enjoy leading others, motivating a team to hit goals and working with Customers? The field sales support team leader position may be for you! This position will supervise a team of Colleagues coordinating insurance enrollment functions for Customers. The team is responsible for timely enrollment set-up and services. The team leader will coordinate these initiatives and implement strategies to ensure department goals are met. Candidates need five to seven years of experience in insurance or sales/administration. They should be proficient in Lotus, WordPerfect and Microsoft Office applications and have a strong knowledge of insurance products and industry, sales and marketing techniques and enrollment processes. They also need leadership, communications and Customer service skills. An, Production Support American Fidelity’s IT team seeks a production support analyst to analyze and implement applications and system changes; ensure procedures and documentation is properly completed for disaster recovery, operations and configuration management; collaborate with other Colleagues on technical projects related to the quality assurance and production environments and coordinate system reviews. This position will also create and maintain procedure and process documentation for change and configuration management, computer operations and other IT areas as necessary. Candidates need three to five years of experience with a good understanding of ITIL, COBIT, System Development Life Cycle, Configuration Management Data Base, change management processes, CA Service Desk, configuration management, Z/OS JCL, MS Windows PowerShell script, DOS script and basic command languages. ILIT Foundational certification is required and COBIT Foundational certification is recommended. Candidates also need project management, communications, problem-solving, analytical and negotiating skills. Job Openings and Hiring Process Check out American Fidelity’s other OKC job openings and field sales positions, learn about our hiring process and review tips on getting hired at AFA. If you have questions about our openings, let us know in the comments!