Check out American Fidelity’s hot jobs this week in IT in Oklahoma City. Apply now or share with your friends! Technical Infrastructure Specialist American Fidelity’s technical infrastructure specialists evaluate, select, implement and support AFA’s technical computing, storage, collaboration and voice communications environments. They analyze and implement technology infrastructure and services solutions, install software releases and upgrades, resolve software-related problems and perform system management activities. In addition, they provide technical support and system administration for networks, mainframes, servers, storage, operating systems, email and messaging, telecom, directory services, enterprise collaboration, document management platforms, workflow systems and security applications. Whew! The ideal candidate will have experience with supporting large heterogeneous computing environments across a large multi-site, multi-domain enterprise class Cisco network. Candidates should be familiar with designing and supporting process workflow, document management, collaboration tools and platforms including SharePoint and OnBase. They also need a general knowledge of Microsoft Exchange, IronMail, Microsoft Lync and mass email delivery. Skills needed include communications, consultative, administrative, organizational and interpersonal. Production Support Analyst AFA’s production support analyst will analyze, schedule and implement applications and system changes; ensure procedures and documentation are properly completed for disaster recovery, operations and configuration management; provide support and coordinate between IT and other departments regarding quality assurance and production; and coordinate system reviews. Candidates need project management communication, problem-solving, analytical and negotiation skills. They should have experience with ITIL, COBIT, system development life cycle, configuration management database, CA Service Desk, configuration management, Z/OS JCL and MS Windows PowerShell script. ITIL Foundational certification is required. Job Openings and Hiring Process Check out American Fidelity’s other OKC job openings and field sales positions and learn about our hiring process. If you have questions about our openings, let us know in the comments!