Tag Archives: Customer service jobs

AF New Hires

Our recruiters have kicked off 2016 hiring 12 new Colleagues for our AF team. Help me welcome our newest Colleagues! Kait Brown: Customer Engagement Chelsea Cobb: Customer Engagement Cato Ellis: ISD Services Karen Hassett: Sales Ashlee Johnson: Customer Engagement Sedgha Khorsandnia: Billing Zech Lee: Benefits David McNair-Ajzenman: Sales Brian ...

2016 Career Fairs

A new busy career fair season is about to kick off this February, and with it comes multiple opportunities for students and job seekers to network and explore different professional options. Career fairs let students easily meet with representatives from many ...

Day in the Life: Customer Engagement Team

Last year we reorganized our Customer service areas to better meet Customer needs. One of the new teams is our Customer Engagement team, which focuses on serving our Customers by responding to Customer phone calls and emails. I met with ...

Ask a Recruiter: Internship Opportunities

Are you well on your way to being a college graduate and feeling overwhelmed with the idea that you need experience to get any kind of job once you graduate? Start with an internship, and start with American Fidelity! Internships are ...

Ask a Recruiter: How to Get Your Foot in the Door at American Fidelity

Hey you! Yes, you! Are you a college grad looking to get your foot in the door at a large national company based in OKC and want to help people at the same time? American Fidelity is growing and we’re ...

New Hires at AF

When things get busy around the holidays, you might think that not as many people are job searching and not as many jobs are actually open. While that may be true to some extent, American Fidelity is still hiring; in ...

Hot Jobs in Customer Service

This week’s hot jobs are in Customer service in OKC. Learn more, apply now or share with your network. Our Customer service representatives focus on helping our Customers use their insurance and financial solutions to take care of themselves and their ...

Benefits Careers at American Fidelity

Our Benefits team processes claims and determines eligibility according to policies, rules and regulations. We’re always looking for benefits adjusters to join our team to better serve our Customers. The Benefits team as a whole consists of three main groups: the ...

Customer Service Careers at American Fidelity

Customer service is key at American Fidelity, which is why we’re always seeking talented professionals to join our team. Our Customer service teams work directly with Customers by processing billings and distributions, posting payments, establishing and maintaining account records, issuing contracts, ...

Hot Jobs in Health Care Reform Consulting and Customer Service

This week’s hot jobs are in Health Care Reform consulting and Customer service in OKC. Learn more, apply now or share with your network. Health Care Reform Consultant American Fidelity seeks a Health Care Reform (HCR) consultant to develop partnerships with current and ...

Hot Jobs in Customer Service and Data

This week’s hot jobs are in Customer service and data. Learn more, apply now or share with your network. Customer Service Rep II Want to grow your career while helping others? We’re looking for a Customer service rep to help with ...

Ask a Recruiter I Customer Service at AF

In honor of Customer Service Week at American Fidelity, I thought it would be a great time to give you a glimpse into some of our different Customer-facing positions by hearing from Colleagues in each of the areas! Hear from Claims ...

Hot Jobs in Customer Service and Accounting

Check out American Fidelity’s hot jobs this week in Customer service and accounting in Oklahoma City. Apply now or share with your network. Customer Service Adjuster – Bilingual Are you fluent in Spanish or Portuguese and want a career dedicated to ...

American Fidelity New Hires

So far throughout the month of September our recruiters have hired for 24 open positions! We have six new interns and six full-time Colleagues at our Home Office and 12 new field Colleagues across the nation. Welcome our newest team members! Akash ...

Day in the Life – Claims

Our Operations Colleagues – including Customer Service, Benefits, Claims and more – are all here to help serve our Customers. Due to the nature of our business, Customers often contact us during times of need such as when dealing with ...

36 New Faces at AFA

It’s been another busy hiring month for American Fidelity recruiters – both at our Home Office and in the field. We have hired 20 new field Colleagues and 16 Home Office Colleagues. Five of our Home Office new hires have joined ...

Day in the Life – Benefits Adjuster

Paying benefits claims is the heart and soul of what we do here at American Fidelity. Our Benefits team helps make that happen by processing claims and determining eligibility according to policies, rules and regulations. We’re always on the look ...

Hot Jobs in Customer Service and Benefits Enrollment

Check out American Fidelity’s hot jobs this week in Customer service and benefits enrollment in Oklahoma City. Apply now or share with your friends! Customer Services Team Leader Looking for a job with meaning and a place to grow your career? If ...

Hot Jobs in Benefits and IT

Check out American Fidelity’s hot jobs this week in benefits and IT. Apply now or share with your friends! Technical Infrastructure If you have SCOM experience, we want you to apply to join American Fidelity’s technical infrastructure team. You could be part ...

Hot Jobs in Operations and Customer Service

Check out American Fidelity’s hot jobs this week in IT and Customer Service. Apply now or share with your friends! Manager of Special Services Do you have a background in COBRA administration, insurance and the Affordable Care Act? We’re looking for ...

Product Training at American Fidelity

A few weeks ago, we discussed our Customer Certification Program and the importance of both Customer service and continued on-the-job training at American Fidelity. We believe that education is an essential component of great Customer service as confident, well informed Colleagues ...

Hot Jobs in IT and Customer Service

Check out American Fidelity’s hot jobs this week in IT and Customer service. Apply now or share with your friends! Enrollment Data and Business Analyst Have SQL scripting data experience and want to use your skills to help a company grow ...

Customer Service Certification at AFA

At American Fidelity, we provide our Colleagues with training programs to help them expand their skills and grow their careers. We also intensely believe in the importance of Customer service and take every step possible to ensure that our Customers ...

Hot Jobs in Benefits

Check out American Fidelity’s hot jobs this week in benefits. Apply now or share with your friends! Benefits Adjuster Our benefits adjusters work hard to ensure our Customers’ claims are processed consistently and accurately. They directly communicate with Customers and medical providers ...

Hot Jobs in Customer Service and Quality Assurance

Check out American Fidelity’s hot jobs this week in Customer service and quality assurance in Oklahoma City. Apply now or share with your friends! Customer Service Adjuster Do you enjoy helping others while solving problems? Apply now for our Customer service ...

Hot Jobs in Technical and Customer Service

Check out American Fidelity’s hot jobs this week in technical and Customer service in Oklahoma City. Apply now or share with your friends! Enrollment Tech Specialist Do enjoy customer service, managing projects and working with databases? Apply for our enrollment tech ...

New Hires at AFA

Another month down and we’ve added 27 new faces to our team! American Fidelity’s field teams have a total of three new Colleagues. That means at our Home Office in Oklahoma City, we have 24 new hires and three of ...

Hot Jobs in Actuarial and Benefits

Check out American Fidelity’s hot jobs this week in actuarial and benefits in Oklahoma City. Apply now or share with your friends! Para Actuary II Do you enjoy detailed work, analysis and solving problems? If you do and you have a basic ...

Day in the Life: Customer Service Adjuster

I don’t know about you, but good customer service seems hard to find lately. I was so happy when I had a great experience with one of our vendors, Tickets at Work, who identified me from my phone number and ...

New Hires at AFA I Featuring a Customer Service Colleague

I’m excited to share that our Company just keeps growing! Not far behind last month, American Fidelity has hired 33 new Colleagues. Our sales force makes up almost half of these new hires, with 15 new faces joining our teams ...

Ask a Recruiter I Customer Service Jobs

Are you interested in working in Customer Service at AFA, but aren’t really sure what you’d be doing? I sat down with Kristi Schweitzer, Benefits manager, to learn!  Kristi talks about the difference in a Customer Service Unit (CSU) adjuster ...

Hot Jobs in Customer Service and IT

Check out American Fidelity’s hot jobs this week in Customer service and IT in Oklahoma City. Apply now or share with your friends! Customer Service Representatives Do you love helping others and making a difference while solving problems? AFA is looking ...

Hot Jobs in Customer Service and IT

Check out American Fidelity’s hot jobs this week in Customer service and IT in Oklahoma City. Apply now or share with your friends! Customer Service Representatives AFA’s Customer service representatives spend their days helping others and solving problems. They get a rewarding, ...

New Hires I Featuring a Talent Management Colleague

April was a huge month for recruiters at American Fidelity. We hired 36 new Colleagues and interns! Five of our new hires joined the American Fidelity Educational Services (AFES) division as account reps and three joined our Association Worksite Division ...

New Hires I Featuring a Customer Service Colleague

Since our last new hires post our recruiters have added 15 talented Colleagues to the American Fidelity team. Nine of these Colleagues are working in field sales with seven in our American Fidelity Educational Services (AFES) division and two in ...

Hot Jobs in Customer Service

Check out American Fidelity’s hot jobs this week in Customer service in Oklahoma City. Apply now or share with your friends! Customer Service Adjuster American Fidelity’s Customer service adjuster identifies claim errors and initiates corrections. This position works with Customer service ...

Hot Jobs in HR and Customer Service

Check out American Fidelity’s hot jobs this week in HR and Customer service in Oklahoma City. Apply now or share with your friends! HR Project Coordinator Use your HR and project management skills to help AFA expand our product and service offerings! ...

Hot Jobs in Benefits and Customer Service

Check out American Fidelity’s hot jobs this week in Benefits and Customer service in Oklahoma City. Apply now or share with your friends! Benefits Adjuster Are you highly detailed and enjoy working with others? The benefits adjuster job opening at AFA may ...

Hot Jobs in HR and Customer Service

Check out American Fidelity’s hot jobs this week in HR and Customer service in Oklahoma City. Apply now or share with your friends! HR Project Coordinator Do you have HR experience and enjoy managing projects? Check out AFA’s human resources project ...

Hot Jobs in Customer Service and Health Plan Consulting

Check out American Fidelity’s hot jobs this week in Customer service in Oklahoma City and health plan consulting in California. Apply now or share with your friends! Customer Service Specialist Do you enjoy helping others and solving problems? Apply now for ...

New Hires

The past month has been busy for American Fidelity Home Office and field recruiters. We have a total of 23 new hires. Of those, 17 Colleagues joined the Home Office in Oklahoma City; American Fidelity Educational Services (AFES) division ...

New Hires at AFA

Since we have a short week with the Thanksgiving holiday, I thought I could announce our most recent new hires a little early. Over the past month American Fidelity has hired 22 new Colleagues to help serve our Customers. In our ...

Hot Jobs in Finance and Customer Service

Check out American Fidelity’s hot jobs this week in finance and Customer service in Oklahoma City. Apply now or share with your friends! Fixed Income Analyst Looking for a finance job? Apply for AFA’s fixed income analyst opening. This position will ...

Hot Jobs in IT and Customer Service

Check out American Fidelity’s hot jobs this week in IT and Customer service in Oklahoma City. Apply now or share with your friends! Data Warehouse/Business Intelligence Developer American Fidelity is hiring a DW/BI developer to develop ETL processes and work in relational ...

AFA New Hires

I’m excited to welcome the newest members of our AFA family. Today I want to say hello to those who have joined the AFA team within the past month, and you can say hello too in the comments! This month we ...

Hot Jobs in Benefits Claims and Marketing

Check out American Fidelity’s hot jobs this week in benefits claims and marketing in Oklahoma City. Apply now or share with your friends! Benefits Adjuster Benefits adjusters at American Fidelity play an integral role in Customer service by processing supplemental medical ...

Hot Jobs in Benefits Claims and HR

Check out American Fidelity’s hot jobs this week in benefits claims and human resources in Oklahoma City. Apply now or share with your friends! Benefits Claims Disability Team Leader At American Fidelity, the benefits claims disability team leader will oversee a team ...

Hot Jobs in Customer Claims and Software Development

This week’s hot jobs are in Customer claims and software development in Oklahoma City. Apply now or share with your friends! Software Development Want to work in one of Computerworld’s Best Places to Work in IT? Apply for one of the ...

Hot Jobs in Insurance Claims and Health/Welfare Plan Consulting

This week’s hot jobs are a claims analyst in Oklahoma City and health and welfare plan consultant in California. Apply now or share with your friends! Claims Analyst Claims analysts at American Fidelity play an integral role in Customer service by ...

Hot Jobs in Software Development and Customer Service

This week’s hot jobs are a software developer and Customer service representative in Oklahoma City. Apply now or share with your friends! Software Developer The software developer will develop ETL processes required to extract, transform, cleanse and move data and metadata for ...

Hot Jobs in Marketing and Insurance Claims

This week’s hot jobs are a claims analyst and corporate marketing and communications specialist in Oklahoma City. Apply now or share with your friends! Claims Analyst Claims analysts at American Fidelity play an integral role in Customer service by addressing disability and ...

AFA New Hires

American Fidelity’s Customer base is growing and that means our Company is too. Our recruiters have once again been hard at work filling AFA positions. So far this month we have hired 20 new Colleagues ranging from full-time field Colleagues ...

Hot Jobs in Benefits and COBRA Administration

This week’s hot jobs include a benefits auditor and COBRA manager in Oklahoma City. Apply now or share with your friends! Benefits Auditor The benefits auditor reviews claim decisions made by benefits adjusters to verify they handled the process accurately and ...

Day in the Life: Customer Service

Our Customer service teams are the heart and soul of American Fidelity. Their goal is to keep our Customers satisfied and keep AFA in business. Our Customer service representatives spend their days on the phone helping Customers, processing billings and distributions, ...

New Faces at AFA

It’s time to welcome the newest Colleagues at American Fidelity. In the past month, AFA hired 19 new Colleagues for home office and field sales positions. Three Colleagues will now be helping AFA reach more of those working in the education ...

Hot Jobs in Benefits and Insurance Enrollment

This week’s hot jobs include an enrollment tech specialist and benefits specialist. Apply now or share with your friends! Enrollment Tech Specialist American Fidelity’s enrollment tech specialist will establish account enrollments and support the product implementation process for new Customers. He ...

Hot Jobs in IT and Customer Service

This week’s hot jobs include a technical infrastructure analyst and Customer service representatives. Apply now or share with your friends! Technical infrastructure analyst The technical infrastructure analyst assists in selecting, implementing and supporting technical computing, end-user computing, storage, network, collaboration and voice ...

Hot Jobs in Internal Audit and Customer Service

This week’s hot jobs include an audit manager and claims analyst. Apply now or share with your friends! Audit Manager American Fidelity’s internal audit department is hiring an audit manager. This position will work with the director of internal audit in managing ...

Hot Jobs in Compensation and Customer Service

If you’re looking for a job in Oklahoma City or know someone who is, here are two of our hot job openings this week. Sr. Compensation Specialist The senior compensation specialist will assist with designing and implementing American Fidelity’s home office ...