How AFA Communicates with Colleagues

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 corporate communications

This morning as I was reading AFweb, our Intranet, it struck me how American Fidelity works so hard to communicate with Colleagues. I know a lot of companies use similar communications tools, but AFA really makes an effort to communicate well and it plays a role in our culture. 

Our Intranet site has a new feature story each day, and a section for news and announcements with shorter items or reminders from previous stories. The Intranet site is chock-full of pages where Colleagues can find virtually any information they seek.

But the Intranet is just one way we receive information from our Company. Here’s a look at some of the others:

  • Forum, our quarterly newsletter, has more in-depth stories and features about fellow Colleagues. The most recent issue highlighted nearly 100 in our American Fidelity family who graduated in 2013. The Forum is distributed electronically, and hard copies also are available for those who want to share the news with their families.
  • Direct emails are sent when it’s important that Colleagues get the message right away. From learning about elevator repairs to information about our retirement plan, email is the way to go. Our top leaders also use email to let us know about important Company announcements or invite us to all-Colleague meetings.
  • Which brings us to all-Colleague meetings. At least twice a year, we’re invited to Colleague Connection, meetings that feature our CEO, our president and other top leaders. We learn directly from them about how the Company is performing and any changes that are coming. We also have the opportunity to ask questions and get immediate answers. We also have smaller meetings just within our Company divisions to learn what’s going on closer to home.
  • E-newsletters share information about our benefits along with our wellness efforts and other topics as needed. Generally, these electronic communication pieces give us a summary of the information, with links to find out more if we’re interested.
  • We can’t forget paper. Postcards, flyers and letters are used for those of us who still like to be able to hold the information in our hands and help serve as reminders.
  • Face-to-face communications are also important. In addition to the all-Colleague and divisional meetings mentioned above, managers also meet one-on-one or in small groups. Project updates, performance reviews and more take place regularly to keep everyone moving in the same direction.

American Fidelity’s leaders do a great job of making sure Colleagues have access to the information they need to do their work and to take advantage of the many benefits the Company offers.

What’s your favorite way of receiving information from your company?

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